Never pass up a chance to sit down or relieve yourself. -old Apache saying

Monday, May 25, 2015

sick of Comcast?

I sure am.  

The other day, my internet just "quit."  I am, sadly, used to it.  The internet would often just "quit" but it would always come back within an hour or two.  

So I got used to just walking away from the computer for awhile and when I went back to the computer, voila!  The internet would be back on.  Pretty stupid, huh?

One strange aspect of this is that the internet would ONLY go out during weekdays.  It would almost never go out on weeknights or on weekends.  

But this time, it went out in the evening, I got disgusted, switched to 4G on my mobile phone, and turned off the computer.  The next day, it was still out.  

So I finally call up Comcast and they want me to do the usual "unplug it and plug it back in" bullshit which actually works every now and then.  But not this time.  Nothing worked.  A pulse from the head end?  Nothing.  

So instead of scheduling yet another service call, and being very inconvenienced by it, I decided to just go to the Comcast (Xfinity) office and swap out the modem.

Which I did, with no argument.  Now, it works fine.  But for how long?   (Another problem with Comcast: they have ONE "store" for the entire west side of Houston, when they need four or five, so the place is always packed with people). 

If only we could get broadband by some other means than Comcast.  (And AT&T got onto my shitlist long ago, so they are also OUT).

The link below might work for you. It showed eight different broadband providers for my address, but not Comcast!!??

Q. How do you find a broadband connection other than the cable company? It’s really expensive and the only other option I can find here in my area is the phone company, which has a really bad reputation for reliability.

A. For one quick trip to see an overview of the available services in your neighborhood, visit the National Broadband Map site at The map was first published in 2011 and is the result of a collaboration between the National Telecommunications & Information Administration, the Federal Communications Commission, all 50 states, the District of Columbia and five United States territories.

When you type your address into the search box at the top of the page, the site displays a chart showing all the companies with wired and wireless broadband service in your area, along with the range of speeds each company offers. In addition to the common cable and DSL connections, the map should show you any other options available, including fiber, satellite and mobile wireless service.

When you click the Expand All link on the page, the chart expands to reveal more information about each provider listed. Although the National Broadband Map does not list the prices for monthly plans, it does include links to each company’s website so you can click through and look for yourself.

No comments: